Living with automation: what do the retail and hospitality jobs of the future look...
With the recent opening of Tesco’s first checkout-free store, added to the continued growth of Amazon Fresh in London and elsewhere, as well as...
Retail Technology Show 2023 Attracts Nearly 10,000 Retail Professionals to London’s Olympia
The Retail Technology Show brought together nearly 10,000 retail professionals at London's Olympia on 26 & 27 April. This flagship event showcases the latest...
Morrisons Expands Partnership with Deliveroo to 500 Morrisons Daily Stores
Morrisons is expanding its successful partnership with Deliveroo, enabling customers to order groceries from 500 Morrisons Daily convenience stores across the UK and have...
Samsung UK Appoints Deborah Honig as First Chief Customer Officer
Samsung Electronics UK has announced the appointment of Deborah Honig, its first-ever Chief Customer Officer.
With responsibility for delivering an innovative, customer-first experience, Deborah will...
London Gatwick Electric Forecourt® to open Simply Fresh convenience store implementing Amazon’s Just Walk...
At the forthcoming London Gatwick Electric Forecourt®, GRIDSERVE’s latest landmark EV charging destination, customers will benefit from a fast and frictionless way to shop...
Self-checkouts are here to stay, but retailers shouldn’t leave cash buyers behind in the...
It's fair to say that self-service checkouts are not universally popular with shoppers. Is this because, as shoppers, we much prefer to see a...
Phantom Inventory haunts retailers as a fifth of UK shoppers experience out-of-stocks due to...
Phantom inventory is causing UK shoppers to experience out-of-stocks, with poor product availability negatively impacting sales and long-term customer loyalty, according to the latest...
Rebooting Retail: How Technology Is Reshaping Our City Centre Destinations
There’s no denying it, consumer behaviours, shopping habits, and the expectations we have of retail destinations are being revolutionised by technology. The internet has...
Personalised, product-specific promotions are twice as likely to convert UK shoppers compared to general...
While discount codes top UK consumers preferred promotions, offers that are personalised and tailored to a specific product a consumer has viewed are almost...
Prada Beauty Celebrates Launch on LOOKFANTASTIC with Luxury Pop-Up Tour Across the UK
To celebrate the exciting launch of Prada Beauty on LOOKFANTASTIC, the brand is embarking on a nationwide tour with a luxury, interactive pop-up experience....